Returns

It’s easy for you to return!

According to the legislation in force, customized, custom-made or personalized jewelry cannot be returned.
For all the other jewelry ordered, you have the following return options:
Within 14 days of the date of purchase, you can choose to return the ordered jewelry, requesting the refund of the amount paid, without any obligation to justify your decision, according to the Government Emergency Ordinance no. 34/2014, and without bearing any cost other than the return. In this case, the product must be in perfect condition, in its original packaging and accompanied by the warranty certificate and the tax invoice issued. The product must not have been worn or damaged in any way!
Buyer will have to bear the cost of returning to the Bizar Concept.
Within 3 days of receipt of the package, you can choose to return the product if it shows obvious defects or does not meet the quality standards.
To start the product return procedure, please email us in advance – info@bizarconcept.ro. The return address is: Bucuresti, Sector 2, Strada Neagota, nr. 40, cod postal 023862.